WE ARE NOW OPEN TO THE PUBLIC, LIMITED CUSTOMERS INSIDE THE STORE AT A TIME
“Sit back, relax and let us do the hard work. We want you to feel excited about buying appliances or electronics not sore, tired and frustrated” Zack Kennedy
We offer only the highest quality of service when it comes to deliverers, we use only the best equipment to make sure the job is done safely and most of all damage free. We treat your house as our own, and ensure that it is left exactly the way it was before we came. Our delivery days are Monday, Tuesday, Thursday, Friday and Saturday, in some cases we can even offer same day delivery.
We also can arrange for our professional installer to install your dishwasher, OTR, wall-oven, cooktop, and waterline. We also can even recommend a local company to help with any gas fitted equipment.
We also have a complete home electronics department with custom installation including; delivery, TV set-up, wall mounts and custom installation of audio equipment.
Please call or email us for more details on our premium services.
“Everyone can have the best prices, and the best brands. We strive to have all the above, plus a fantastic repair team ready and willing to help our valued customers at any given time.” Zack Kennedy
We feel that a service department is crucial in maintaining quality customer service. Our service techs are trained and certified to work on all major brands of appliances. We also are able to maintain and repair gas appliances, such as cooktops, ovens, ranges and gas dryers.
“We have been servicing the Kawartha’s for over 83yrs and that is something we can’t be prouder of, we have a strong relationship with our customers”. Dale KennedyOur service department is open Monday – Friday, 8am-5pm for our customers convenience. We also carry a huge parts department, ranging from dishwasher handles to compressors. If we don’t have what you’re looking for, we can order it and in many cases we can have it in 24-48hrs to our store.
This Plan applies to the warrantable items
indicated on the invoice, unless otherwise indicated.
SOS agrees with the purchaser of the product(s) and this Plan (the OWNER), to cover manufacturer's defects in materials and workmanship that are a result of normal usage for the period specified on the sales invoice, subject to a maximum of five (5) years combined coverage from the original date of purchase. The Plan begins at the expiry date of the Manufacturer's Warranty and is between SOS and the OWNER. This Plan pays for labour and functional parts. Functional parts are those component parts that are critical to the performance of the products essential function. Nonfunctional parts are those that are not critical, knobs, handles or cosmetic parts. SOS will repair or replace the unit or any parts thereof, as required, subject to these terms and conditions. SOS is not obligated to renew your Plan, however, if renewal coverage is offered, the price quoted will reflect current service costs and the age of the product. For replacement/exchange Plans we will direct you to the location to exchange the Covered Product. You may be required to ship the Covered Product to a designated location before being able to receive your replacement.
“Lemon Aid” policy: While covered under the manufacturer's Plan and this Plan and after the product requires covered service on three (3) separate occasions for the same component and this product requires a fourth repair, as determined by our service center SOS will replace the product with a product of comparable performance, the value of which may not exceed the original purchase price. Product failures must be covered by terms and conditions of this Plan. The time remaining on the Plan will be applied to the replacement product.
In the event of mechanical failure of a freezer covered by the terms and conditions of this Plan which causes spoilage of frozen foods, SOS will refund the amount of the actual loss to a maximum of $250.00 and $500.00 in a chest freezer during the term of this Plan.